Frequently Asked Questions
Everything you need to know about your PowerXL home appliances.
How long does shipping take for my PowerXL order?
Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is the return policy for PowerXL products?
We offer a 90-day money-back guarantee. If you are not 100% satisfied with your purchase, you can return it within 90 days of the delivery date for a full refund, minus shipping and handling fees.
Do PowerXL appliances come with a warranty?
Yes, all PowerXL appliances come with a standard 1-year limited warranty that covers defects in materials and workmanship under normal household use.
Are PowerXL air fryer accessories dishwasher safe?
Most PowerXL accessories, including fry trays and baskets, are made with non-stick coating and are dishwasher safe for easy cleanup. Please refer to your specific model's user manual for detailed care instructions.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
How can I register my product for warranty protection?
You can register your product by visiting our official website's registration page and entering your model number and purchase date to ensure your warranty is activated.